Akshima Balgotra

Background

About Akshima Balgotra

As a Customer Success Manager at EduThrill, I help customers achieve their learning goals and maximize their engagement with the platform. I have an MBA degree in Marketing & HR from The Business School, University of Jammu and specialization in Digital Marketing from IMT Ghaziabad where I learned how to create and execute effective marketing strategies and manage human resources. I have over four years of work experience in customer service, sales, and marketing roles, working with diverse clients and organizations. I have developed strong skills in customer service management, sales management, and leadership, as well as a passion for education and gamification. I enjoy collaborating with my team and other stakeholders to deliver high-quality solutions and support to our customers.