Al Wilder
Director - Claim Resolution Services, Operations at Estes Express Lines
Based in Chesterfield, United States
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Seniority
Director
Department
Finance & Accounting
Location
Chesterfield
Industry
Truck Transportation
Company size
6.7K
Contact information
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a•••••••@estes-express.com
Phone
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Background
About Al Wilder
With over 30 years of experience in claims management at Estes Express Lines, North America's largest privately held LTL carrier, I have built a career dedicated to navigating the complexities of the transportation and trucking industry. As Director of Claims, I lead the strategic and operational aspects of the Claims Department, ensuring each resolution is handled with fairness, precision, and professionalism. Passionate about continuous improvement, I enjoy sharing insights with industry peers to drive innovation. My role involves overseeing all aspects of claims management, including cargo risk management, salvage disposition, and recovery, while ensuring compliance with contractual and legal obligations. I also focus on optimizing performance by setting targets, monitoring progress, and coaching team members to align with company goals. By designing and implementing claims-related strategies, I help meet revenue, service, and partnership objectives, while also managing departmental budgets and performance metrics. Let’s connect to discuss best practices, innovative strategies, or potential partnerships to enhance success in claims management!
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