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Alaceyia Smith

Business Systems Manager at Choice Insurance Agency

Based in Atlanta, United States

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Seniority

Manager

Department

General Business & Management

Location

Atlanta

Industry

Insurance

Company size

73

Contact information

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Email

1 credit

a•••••••@choiceins.com

Phone

5 credits

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Background

About Alaceyia Smith

With over a decade of experience in the insurance industry—10 years in Property & Casualty and the last 4 years diving deep into the technical side of Life, Health, and Employee Benefits—I bring a well-rounded, customer-focused approach to every project I lead. I specialize in connecting the dots between business needs and smart, scalable solutions. Whether it’s through streamlining operations, improving cross-functional workflows, or implementing new systems, I help teams work smarter, not harder—while keeping morale and team spirit high. My sweet spot? Customer-facing systems. From SaaS sales to onboarding, customer retention, and long-term success strategies, I know how to build and support experiences that drive satisfaction and growth—for clients and internal teams alike. Proven success in remote environments Passionate about translating business challenges into process-driven results Collaborative, people-first leader with a strategic mind and a hands-on approach

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