Alan Baranchikov
Senior Customer Success Manager at Mercuryo
Based in Limassol, Cyprus
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Seniority
Manager
Department
Customer/Client Service
Location
Limassol
Industry
Financial Services
Company size
300
Contact information
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a•••••••@mercuryo.io
Phone
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Background
About Alan Baranchikov
Blending Customer Success, product thinking and Web3 expertise, I help crypto companies grow by building stronger partnerships and seamless user experiences. Over the past four years, I’ve worked with leading names in the industry — from Telegram Wallet and Trezor to Tangem and Tonkeeper — managing a €15M+ partner portfolio and driving double-digit revenue growth year over year. My role goes beyond support: I lead complex integrations, launch OTC products, and guide teams through the nuances of API, UI/UX and DeFi adoption. Curious by nature and structured by mindset, I thrive where crypto meets strategy, helping bridge the gap between product, partner, and end user. Open to new leadership roles in fintech, exchanges, wallets, and Web3 infrastructure companies.
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