Alan Cuenca

Background

About Alan Cuenca

As a Tech Operations Specialist with dual citizenship (US - Brazilian) and fluency in both English and Portuguese, I bring a versatile skill set that spans technical administration, translation, and retail sales. In my current role as a Technical Administrator at LimeLife by Alcone, I excel in global account management, project co-direction, quality assurance, and technical support. From leading transformative initiatives like compensation plan overhauls to conducting meticulous QA testing, I consistently drive impactful changes to ensure seamless processes and user experiences. Fluent in both English and Portuguese, I leverage strong communication and mediation skills to facilitate interactions across diverse cultures. My experience as a translator includes providing real-time, in-person translation services and translating various documentation, from business estimates to construction contracts. Bridging language barriers and fostering understanding adds a valuable dimension to my skill set. Having served as a Retail Sales Specialist at Best Buy, I've honed my customer service and problem-solving abilities, further enhancing my adaptability in the ever-evolving tech landscape. I am actively seeking opportunities that allow me to leverage my diverse skill set as a Tech Generalist. Let's connect and explore how I can contribute to the dynamic world of technology, applying my expertise to drive innovation and efficiency.