Alan Desouza
Key Escalations Point Training Specialist Sme at Natus Neuro
Based in Oakville, Canada
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Seniority
Staff
Department
Operations
Location
Oakville
Industry
Medical Equipment Manufacturing
Company size
222
Contact information
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a•••••••@natus.com
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Background
About Alan Desouza
Seasoned, goal oriented, results oriented, strong and focused IT and EEG/SLEEP Specialist that has been in the medical healthcare industry for over 15 years (I/T for over 20 years)- specializing in Citrix/network/security access troubleshooting as well as educating customers and troubleshooting issues relating to our extensive Natus product line and proprietary EEG and Sleep hardware and software with strong focus on strengthening customer and patient care and building brand loyalty. Well versed in Windows Server 2022, SQL Server 2022, VMware, network security, VLAN's security and policy setting via Cisco routers. Using Wireshark to troubleshoot network issues. Working on CompTia Security+, CISSP certifications - actively in progress. Working as a consultant for a few companies on how to set up and configure their servers and networks in a secure environment.
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