Alan Dolben
IT Av Support Specialist at Leeds Beckett University
Based in Leeds, United Kingdom
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Seniority
Staff
Department
Information Technology
Location
Leeds
Industry
Higher Education
Company size
4.8K
Contact information
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a•••••••@leedsbeckett.ac.uk
Phone
5 credits+44 ••• •••• ••••
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Background
About Alan Dolben
IT Professional with thirty years’ experience. I have worked the last Seven years in Second Line Desktop Support. I have gained strong skills in problem solving and diagnosis, dealing with customers, training Junior members of staff, producing documentation and project management. I am able both to undertake root cause analysis to improve a system in the long term and to provide a quick, workable fix for users to get on with the task in hand.
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