Alan Dunne

Background

About Alan Dunne

Programme Manager with extensive experience collaborating and influencing cross-functionally, to drive high-impact transformational programmes. Very strong analytical, problem solving and organisational skills. Key skills/experience include- PMP certified - LSS Black Belt - Customer Experience certified - Strong analytical/problem solving skills- Process improvement/Engineering background- Certified in Organisational Change Management. • Highly motivated and energetic professional, passionate at improving the customer experience. • Exceptional target achievement, inter-personal and organisational skills. Experienced at developing process documentation and using error trend and data analysis to drive quality improvement programmes. • Proven ability to identify, prioritise and solution problems and opportunities, then drive operational and technical programmes/projects with cross-functional/internationally located teams, to achieve on-time project completion. • Experienced at negotiating, influencing and communicating with all levels of the organisation, to prioritise opportunities, and align programme outcomes with goals of the organisation and individual departments. Specialties: Programme Management, Project Management, Change Management, Leadership, Process Improvement, Process re-design, Project Delivery, Lean Six Sigma, Root Cause Analysis, Coaching, Quality Engineering