Alan Dwyer

Background

About Alan Dwyer

A highly motivated IT and Technical Support professional with over 20 years’ experience gained whilst working for a number of market leading organizations in their respective Technology Sector. Areas of expertise include customer service, technical trouble shooting, software and hardware support, network administration, technical documentation and diagnosis. An excellent team player with outstanding communication and organizational skills together with a proven track record of successful issue diagnostics and resolution in a fast-paced environment. An enthusiastic and passionate person not afraid to adapt or embrace change. Proficient in self-working and team-based environments in high-pressure situations. The ability to integrate seamlessly into projects and to allow them to transition from early stages to that of quality approved processes and practices.