Alan Firth

Delivery Manager at Intercity

Based in Colchester, United Kingdom

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Seniority

Manager

Department

Operations

Location

Colchester

Industry

IT Services and IT Consulting

Company size

472

Contact information

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Email

1 credit

a•••••••@intercity.technology

Phone

5 credits

+44 ••• •••• ••••

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Background

About Alan Firth

A dedicated IT Service Manager with extensive experience of enhancing customer satisfaction through proactive problem-solving and process optimisation. Experienced in managing third-party relationships, leading major incident resolution, and fostering an open collaborative approach to achieve high service standards. Skilled in ITIL-based service management, with a passion for leveraging technology to deliver improved business outcomes. I endeavour to make the best of my inter-personal skills to develop long-term relationships with key stakeholders based on trust and achievement. SC security clearance (MOD).

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Alan Firth Email & Phone Number @ Intercity | Kipplo Discover