Alan Joseph
Customer Service Representative at Alectra Inc
Based in Oakville, Canada
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Seniority
Staff
Department
Customer/Client Service
Location
Oakville
Industry
Utilities
Company size
1.2K
Contact information
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a•••••••@alectra.com
Phone
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Background
About Alan Joseph
Enthusiastic team player with 15+ years of customer service experience- Some previous roles were: Technical Support, Inbound/Outbound Sales, Customer Loyalty, Customer Service, Assistant Retail Manager, Employee Support Desk, IT Service Desk, and Workforce Management Coordinator- Takes pride in making customers happy and being fully accountable while doing so- Microsoft Office 365 adept. Uses built-in tools to effectively manage time, juggle multiple tasks, and share knowledge. Some of these include Microsoft Tasks, Microsoft Start and Microsoft OneNote- Member of the Microsoft MVP (Most Valuable Professional) reconnect program. Helped provide feedback on the development of the Xbox 360 eco-system and wrote weekly articles on tips, user guides, and the latest hardware/software news.
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