Alan Kha
Lead Service Desk Technician, IT at Academy Of Art University
Based in San Francisco, United States
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Seniority
Manager
Department
Other
Location
San Francisco
Industry
Higher Education
Company size
2.6K
Contact information
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a•••••••@academyart.edu
Phone
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Background
About Alan Kha
As a Lead Service Desk Technician, I have solid knowledge and experience of project management, hardware and software support, and performing repairs on Apple equipment with successfully completion of the Apple Certified Macintosh Technician (ACMT). I enjoy providing technical oversight and resolve technical issues escalated by other team members and provide logistical oversight for team projects. I graduated with a bachelor’s degree in Graphic Design. Besides my IT experience, part of my past experience has also provided me an opportunity to interact with and improve my knowledge in graphic and web design.
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