Alan Liu
Retail Operations Manager at Qeelin
Based in Tokyo, Japan
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Seniority
Manager
Department
Operations
Location
Tokyo
Industry
Retail Luxury Goods and Jewelry
Company size
130
Contact information
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a•••••••@qeelin.com
Phone
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Background
About Alan Liu
Retail and client service professional with 13+ years experience working at top tier luxury brand regional roles. Skilled in retail management, operations, performance & excellence, customer experience, contact center management, service projects, people development and quadrilingual translations. Familiar with both FOH & BOH operations at store level, and able to mediate among frontline teams and corporate stakeholders to maximize sales and productivity. Can add value to business through service actions. Fluent in English, Japanese, Mandarin and Cantonese. Born and raised in Hong Kong. Relocated to Japan since 2014.
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