Alan Mak

Background

About Alan Mak

As the VIC Physiotherapy and Occupational Therapy State Operations Manager for a leading healthcare company, I excel in people and customer management, workforce planning, business development, service innovation, managing organizational strategy and operations, mentoring, and performance management.My approach to healthcare service provision is centered around partnership, innovation, and customer satisfaction. I am passionate about collaborating with providers to develop cutting-edge service models that cater to the evolving needs of the aged care and disability sector.Attracting and retaining talent is critical to achieving sustainable business growth, and I am dedicated to building a skilled workforce that can deliver high-quality services. By aligning organizational structure with strategic goals and performance metrics, I ensure that our team is empowered to achieve exceptional results.My extensive experience in the healthcare industry has given me the insight and adaptability needed to navigate an ever-changing landscape. With my growing business acumen and focus on achieving measurable results, I am confident in my ability to drive growth and success.