Alan Saura
Technical IT Specialist at Gartner
Based in Barcelona, Spain
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Seniority
Staff
Department
Information Technology
Location
Barcelona
Industry
Information Services
Company size
23K
Contact information
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a•••••••@gartner.com
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Background
About Alan Saura
Técnico informático con 13 años de experiencia en el departamento de IT de PepsiCO entre otras empresas. Gestión de usuarios y equipos en Active Directory. Instalación de software en remoto utilizando herramientas tipo RAT y otros agentes de instalación. Gestión de incidencias, inventarios, cambio y configuración de terminales. Gestión de garantía con proveedores. Intelligent Hub / Airwatch. Impresoras mutlifunción Ricoh. Copias de seguridad. Soporte directo personal VIP. Soporte videoconferencias on-site y off-site. Dameware, TeamViewer, VNC y Skype. Inglés escrito y hablado avanzado. Trabajo en equipo. Trabajo bajo presión y cumpliendo deadlines.
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