Alan Shira
Team Leader at Nice
Based in São Paulo, Brazil
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Seniority
Manager
Department
Information Technology
Location
São Paulo
Industry
Software Development
Company size
14K
Contact information
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a•••••••@nice.com
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Background
About Alan Shira
Professional with 15 years experience on Telecom environments- 2 years experience on lead team- 2 years experience on support and implementation Nice Systems environments- 6 years experience on Avaya support.(ACD, IVR, CMS, etc)CertificationsNice Interaction Analytics for PS Engineers. Test realized in Israel - October, 2010.Nice Systems PS Engineer. Test realized in Denver – June, 2010.Cisco Certified Network Associate (CCNA) – March, 2009.
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