Alberto Estrada
Support Engineering Manager at Microsoft
Based in Costa Rica
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Seniority
Manager
Department
Engineering
Location
Costa Rica
Industry
Software Development
Company size
233K
Contact information
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a•••••••@news.microsoft.com
Phone
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Background
About Alberto Estrada
Experienced IT and Customer Service Leader with a demonstrated history working in the outsourcing/offshoring as well as in-house Support Ops industry. Skilled in Operations Management, Workforce Management, Strategic Planning/Leadership and Business Process Improvement. Strong support professional leader with a Six Sigma Black Belt and Agile Formation focused in Business Administration, Process Improvement Management and Operations with a people and results oriented philosophy.
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