Alejandro Bolanos

Background

About Alejandro Bolanos

Industrial Engineer with 14 years of experience in IT and Telecommunications, currently working as a Datacenter Engineer. My role is to ensure the operational continuity of IT networks across a large-scale group of data centers, handling incident management, maintenance projects, and network troubleshooting at both first and second levels. I have hands-on experience with leading vendors such as Juniper, Cisco, Huawei, Ciena, and Infinera, along with expertise in IT hardware troubleshooting and network configurations. Beyond technical skills, I thrive in high-pressure environments, meeting customer expectations and SLAs while optimizing operations. Key Achievements: Successfully led the implementation of a 4G network. Reduced backlog of IT service tickets by implementing JIRA-based workflows. Ensured seamless network operations across multiple data center locations. Always eager to tackle new challenges, innovate in IT solutions, and drive operational excellence.