Alejandro Castro
Senior Billing Analyst at Cloudkitchens
Based in Boise, Colombia
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Seniority
Staff
Department
Finance & Accounting
Location
Boise
Industry
Real Estate
Company size
585
Contact information
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a•••••••@cloudkitchens.com
Phone
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Background
About Alejandro Castro
Average throughput over 90% and attrition under 10% consistently. More than 7 years of experience in the BPO industry. Training Facilitator for different clients on Customer Service, Customer Experience, Collections, Technical Support, Healthcare, Sales, Cross-Sales, among others. Able to communicate in a clear, constructive, and professional manner. Creating/implementing training plans and programs to develop CSRs product skills. Ability to work in a fast-paced environment. Leading and supervising New Hires to achieve expected results. Team-player who can also work independently.
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