Alejandro Delgado
Xforce Customer Excellence Supervisor at Nubank
Based in Bogota, Colombia
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Seniority
Manager
Department
Customer/Client Service
Location
Bogota
Industry
Financial Services
Company size
11K
Contact information
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a•••••••@nubank.com.br
Phone
5 credits+57 ••• •••• ••••
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Background
About Alejandro Delgado
I am a results-driven professional with a passion for optimizing digital payments and enhancing customer experience. With a strong background in team leadership, process optimization, and strategic project execution, I currently oversee the Payments and Savings area within the CX team at Nubank, ensuring seamless transactions and operational excellence. My expertise lies in leading high-performance teams, driving cross-functional collaboration, and leveraging data insights to refine processes that directly impact customer satisfaction and business efficiency. I thrive in dynamic environments, where problem-solving, innovation, and stakeholder engagement play a crucial role. Passionate about fintech, digital banking, and customer-centric strategies, I continuously seek opportunities to streamline payment solutions and improve user experience. Let’s connect to discuss industry trends and opportunities!
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