Alejandro Garzon

Background

About Alejandro Garzon

As a very demanding customer I know how to treat customers and I have made of Customer Service my passion. During more than 15 years of experience in the field I have:* Offered technical assistance to dozens of clients in LATAM and USA.* Resolved hundreds of technical and logistic claims and complaints * Helped organizations to keep customer satisfaction and quality indexes above 80% I have the combination of technical skills (engineering training) and human skills (passion for customer satisfaction) that have allowed me to help customers to meet their needs and at the same time to help my company achieve its quality goals. I complement my profile with experience in * Supply Chain (Inventory Control and Transportation Logistics)* Product Development * Quality Assurance (ISO 9001) EXPERTISE: customer service, technical assistance, inventory control, six sigma, lean manufacturing, ISO 9001, product development, steel production, transportation logistics, quality assurance, SAP, ERP, WMS.