Alekhya Varri

Background

About Alekhya Varri

Salesforce Business Analyst| Administrator | AI Associate | AI Specialist • Certified Salesforce Administrator with 2+ years of experience in implementing and managing CRM solutions on the Salesforce platform. • Specialized in Sales Cloud, focusing on improving sales processes and driving business outcomes. • Proficient in Power BI for data analysis and reporting. • Hands-on experience with tools like Demand Tools and Jira for project management. • Extensive experience in implementing and customizing Salesforce solutions, particularly Sales Cloud, custom objects, reports, and dashboards. • Proficient in managing user licenses, access levels, and profile/permission set configurations to ensure secure and compliant system usage. • Strong background in access management, ensuring the right users have appropriate levels of data visibility and system functionality in accordance with business requirements. • Skilled in workflow creation, validation rules, and process automation to improve efficiency. • Strong expertise in data deduplication and data management within Salesforce. • Helped organizations cleanse data, remove duplicates, and maintain high-quality, accurate data for better decision-making. • Deep understanding of CRM concepts and sales processes to enhance customer relationships and optimize sales workflows. • Experienced in managing the full lifecycle from lead generation to deal closure and post-sales support. • Knowledgeable in Apex, Triggers, and Visualforce Pages to create custom solutions and automate business processes. • Expertise in integrating Salesforce with third-party applications to streamline operations. • Skilled in using Power BI to analyse data, create insightful reports, and provide actionable business intelligence. • Ability to identify trends, track KPIs, and support data-driven decision-making. • Comfortable working with Jira and other internal tools to manage project timelines, track progress, and ensure timely delivery. • Experience with task prioritization and ensuring smooth collaboration across teams. • Proven track record in stakeholder management, managing expectations, and ensuring alignment between internal teams and clients. • Strong communicator with experience leading training sessions, conducting requirement gathering, and collaborating with cross-functional teams. • Adept at creating clear Business Requirements Documents (BRDs), functional specifications, and user stories. • Skilled in translating business needs into actionable tasks for technical teams.