Aleksandar Kitic
Associate Director - IT Systems and Architecture at Wtw
Based in Serbia
7-day free trial · no credit card
Seniority
Director
Department
Other
Location
Serbia
Industry
Financial Services
Company size
56K
Contact information
Reveal Aleksandar's email and phone
Direct contact data is gated. Sign up and reveal. You only pay for verified records.
a•••••••@wtwco.com
Phone
5 credits+381 ••• •••• ••••
You only pay for valid records. Bounced emails and disconnected numbers cost nothing.
Background
About Aleksandar Kitic
Service Delivery Management:Managed concurrently several different specialty teams, locally and remotely, engaged in separate support services for several clients, achieving excellent results in both SLA adherence and teams development.IT Management:Matured IT services by introducing robust ITIL based processes, ITSM tools, creating IT Management documentation, and introducing Project approach to Services Delivery and Change Management.Team Management:Built from scratch a successful 2nd level support team of 100 members, cross-functional and multi-lingual, achieving outstanding results both in terms of customer satisfaction ratios and team member retention.Transition Project Management:Managed highly successful transition projects of all IT services including migration of almost 100 remote servers, ticketing and change management tools migration, while avoiding outages and operations disturbance for the client.
Decision-makers
Other people at Wtw
- JAOther
Jill Abbott
Retiree at Towers Watson · Other
- BPStaff
Bhaskar Pal
Trainee · General Business & Management
- ITDirector
Ian Tufts
Director · General Business & Management
- GDDirector
Gradey Dilello
Director, Health & Benefits · Human Resources
- LDStaff
Luke Dromgoole
Customer Service Representative · Customer/Client Service
Build a list of verified contacts at Wtw
Free for 7 days · 50 credits · no card · only pay for verified records.
Reach more buyers like Aleksandar
250M+ professionals with verified email and phone. You only pay for records that actually verify.
7-day trial · no credit card · cancel anytime