Aleksei Trofimov
Customer Service Team Lead at Alexela
Based in Tallinn, Estonia
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Seniority
Manager
Department
Customer/Client Service
Location
Tallinn
Industry
Consumer Services
Company size
147
Contact information
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a•••••••@alexela.ee
Phone
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Background
About Aleksei Trofimov
I have a Bachelor's degree in Adult Education from Tallinn University and over 5 years of experience leading teams in customer service. I enjoy working with people and supporting their growth - I see learning as a shared journey. My strengths include strong communication skills, building long-term relationships, and seeing the bigger picture. In my leadership, I combine strategic thinking and process optimization with creating a motivating work environment where people feel valued, supported, and inspired to grow together. My goal is to build strong, engaged teams and deliver excellent customer service through sustainable leadership and a people-first approach.
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