Alessandro Amici
Itsm Tool Manager at Poste Italiane
Based in Rome, Italy
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Seniority
Manager
Department
Other
Location
Rome
Industry
Transportation; Logistics; Supply Chain and Storage
Company size
42K
Contact information
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a•••••••@posteitaliane.it
Phone
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Background
About Alessandro Amici
Actually responsible for IT Service management tool Engineering from monitoring platforms (Zabbix, DDog) to CMDB merging with Service now as the converging platform for Trouble management in my company. Technology is every day speeding up and I believe that having a service managemen vision and culture is a critical succes factor to manage large IT envoionment running as fast as the technologies used. PMP Credential, strong quality management experiences (Lead Auditor for ISO 9001 systems) and long experience in the OSS Telco fied. ITIL Expert in Service Transition Specialties: Project and program Managenmenet skills, expertice in assessing processes and organizations. Service management skills.
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