Alessandro Giannini

Background

About Alessandro Giannini

Operating-system installation and configuration: Microsoft Windows (server/enterprise and consumer) both in bare-metal as well as virtualized deployments (VMware Workstation, Virtualbox) Different GNU/Linux distributions (server/enterprise and consumer) both in bare-metal as well as virtualized deployments (VMware Workstation, Virtualbox) Reliable, local and remote storage solutions (e.g. RAID, DRBD, SAN, NAS) Peripherals setup (e.g. industrial printers, scanners, plotters) Automatic backup User account administration Computer and Hardware assembly Consumer hardware Enterprise-grade workstation and server Troubleshooting Software and configuration issues Hardware-related failures (e.g. data recovery after disaster) Remote desktop support (via VNC and other protocols) Network Deployment and configuration of wired and wireless networks Switch, access point and router configuration Troubleshooting and performance tuning Help desk First-line support (customer-facing) to ensure end-user's business continuity System Administration Scripting and automation of customer use-cases Management of servers for printing, file storage and user authentication Installation, troubleshooting and support of mid-sized local-area network of hosts running heterogeneous operating systems (Linux/Windows) Performance monitoring and tuning and characteristics measurement Configuration of LAMP servers(Linux+Apache+MySql+PHP) JAVA Programming language experience, basic knowledge about Apache Tomcat application server. I'm a friendly person, well used to team working and inclined to intercultural communication. I am used to customer-facing roles that have sharpened my communication skills. I find it easy and pleasing relating and communicating with people from different cultures. No worries to work under pressure. I am used to independently carry on my duties and coordinating with stakeholders and colleagues. I am incline to satisfy customer requests.