Alessandro Scarafile
VP Cyber Security & Operations at Syneto
Based in Romania
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Seniority
Other
Department
Other
Location
Romania
Industry
IT Services and IT Consulting
Company size
69
Contact information
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a•••••••@syneto.eu
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Background
About Alessandro Scarafile
EXECUTIVE SUMMARY Director of Operations and ICT Manager with 20+ years of experience managing global technical teams, scaling post-sales operations, and modernizing IT processes across 60+ countries. Proven track record in reorganizing departments, introducing KPIs and automation, and restoring missioncritical services under crisis conditions. Strong cross-cultural leadership, budget ownership, and hands-on technical background in cyber security, infrastructure, and enterprise support. Core Competencies Operations Management • IT Service Delivery • Post-Sales & Customer Success • Team Leadership 24/7 Support Models • Process Automation • Cyber Security Oversight • SLA / KPI Governance Incident Management • Cloud & Virtualization • Executive Reporting • Cross-Cultural Communication Key Achievements • Rebuilt 60% of Hacking Team’s global customer base in 95% SLA compliance • Managed and coordinated technical teams (up to 15 FTE)
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