Alex B. Criswell

Background

About Alex B. Criswell

A committed, creative, and jocular educator who strives to create, design, and manage learning content and its associated projects for effective end-user retention and quality delivery. • Designed and implemented a company-wide onboarding program that resulted in a 50% reduction in training time. • Piloted new course development methodologies, reducing course development time from 24 weeks to 16 weeks. • Designed and developed hundreds of online-based courses in various disciplines across various learning management systems, managing overlapping development cycles, encompassing the entire ADDIE process. • Led onboarding and training for 20+ new team members, covering company-specific and department-specific operations. • Created AWS, JS, HTML, and LMS technical documentation based on team collaboration and autodidactic formats. • Designed courses, instructional guides, and videos for end-user support and managed inquiries and teams within service ticket platforms. • Collaborated with corporate legal teams and people operations departments to create standard operating procedures regarding accessibility, copyright, permissions, and content usage processes. Alex is an enthusiastic and creative learning and development expert. He has created and managed learning plans, developed courses and instructional materials, mentored and coached team members, and worked with leaders to drive organizational change. He has a strong background in instructional design, content development, technical writing, training, and learning management system administration. He has successfully designed and developed world-class courses and training initiatives for various clients and stakeholders, using practical instructional design principles and adult learning theories. He strives for quality and innovation and enjoys ideating, proposing, and implementing learning solutions that align with organizational goals and visions. He possesses a creative, innovative, and design-thinking mindset with robust technical abilities.