Alex Beaugh

Background

About Alex Beaugh

I am an experienced IT director with over 20 years of experience in managing and leading multi-functional teams. I have success in delivering results through strategic planning, driving operational maturity, and achieving organizational goals. Adept at partnering with diverse supporting teams for customer growth and retention. In my role as the Director of Digital Experience at Rackspace Technology (home of ‘Fanatical Support’), I was the senior leader responsible for creating strategic plans, developing operational objectives, reporting on key metrics, and executing against our projects for a global application services team. I have a passion for developing people, process improvement, and creating standards. Achieving positive outcomes for internal and external customers is a top priority. I played an instrumental role in relationship management with vendors, partners, customers, and account teams. Through my extreme ownership and leading projects, I resolved customer escalations, strengthened partner relationships, and drove system updates. Core competencies include: Strategic Business Planning; Team Building & Leadership; Relationship Management; Cost Reduction & Avoidance; Staffing Initiatives; Process Redesign & Operational Efficiency