Alex Cacciola
after Sales Proposal at Oppent
Based in Milan, Italy
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Seniority
Staff
Department
Other
Location
Milan
Industry
Automation Machinery Manufacturing
Company size
118
Contact information
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a•••••••@oppent.com
Phone
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Background
About Alex Cacciola
I have developed strong expertise in both commercial management and technical support for automated transport systems, working across retail, healthcare, and industrial sectors. My experience covers sales, after-sales support, remote diagnostics, and system management, ensuring operational efficiency and customer satisfaction. I specialize in: Sales and after-sales management: spare parts, repairs, maintenance contracts, and system modifications. Customer relationship management: from negotiation to ongoing support, both in domestic and international markets. Remote technical support & troubleshooting: diagnosing and resolving issues in pneumatic transport and AMR systems, reducing downtime and optimizing logistics. VPN management and secure remote access: ensuring system monitoring and intervention capabilities. Cost analysis and revenue optimization: pricing strategies, margin calculation, and billing planning. With a customer-focused mindset, problem-solving approach, and strategic vision, I am always open to new challenges and opportunities for professional growth.
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