Alex Kwok

Service Delivery Manager at Oxya

Based in New York, United States

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Seniority

Manager

Department

Operations

Location

New York

Industry

IT Services and IT Consulting

Company size

815

Contact information

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Email

1 credit

a•••••••@oxya.com

Phone

5 credits

+1 ••• •••• ••••

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Background

About Alex Kwok

THE VALUE THAT I BRING: As a results-driven leader who builds success by helping others achieve next-level results in their professional and personal lives, I have hands-on experience with different technologies and worked on various builds. I love to evolve and always learn about new systems and software systems while still having an understanding of the work process at an accelerated pace. PROFESSIONAL STRENGTHS: Set high goals, then work hard with people to achieve those goals. Juggling many projects simultaneously, while maintaining a keen awareness of the status of each. Strong communication and a tendency to work towards making things happen, rather than waiting for things to happen. MY LEADERSHIP STYLE: I’ve learned that you can’t succeed on your own, but by leading and empowering teams to exceed their goals through training, motivation, education, and technology. I believe in investing the time and providing feedback that empowers employees to make decisions and coaching them when they fall short of achieving the desired results. I understand data, analyze gaps and create solutions to improve processes, reduce cost and protect assets. HOW I CONTRIBUTE TO TEAM GOALS: Providing insights and knowledge to questions that would not have an answer based on research. Giving knowledge on the hard-to-find information and incorporating my experience along with it. Defining clear goals and expectations prioritizing the most critical and needed for completion. I hold people accountable for their part in the process and communicate effectively with positive reinforcement to resolve issues. TECHNOLOGY: Windows Server 2008 R2 / 2012 / 2016 | Opentext Archive Center | Zerto Replication | HANA Database | SAP S/4 | Microsoft Word, PowerPoint, and Excel You are welcome to contact me on Linkedin or at alexkwok95@gmail.com

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