Alex MacMillan
Senior Workforce Analyst at Sunwing
Based in Canada
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Seniority
Manager
Department
Operations
Location
Canada
Industry
Travel Arrangements
Company size
1.1K
Contact information
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a•••••••@sunwing.ca
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Background
About Alex MacMillan
Workforce Analyst with 17 years of experience using applications such as Avaya CMS, Nice IEX, Excel, Outlook, and Word made dramatic improvements in data processing times. Reacted to real time challenges while maintaining progress on long term projects such as scheduling, forecasting and vacation planning for up to 170 agents. This was completed by analyzing historical data to improve upon past practices and adapting the changes needed to improve our product for our team and our client.
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