Alex Martins
Content Specialist Via Modis Adecco at Apple
Based in Dublin, Ireland
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Seniority
Staff
Department
Writing/Editing
Location
Dublin
Industry
Computers and Electronics Manufacturing
Company size
168K
Contact information
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a•••••••@apple.com
Phone
5 credits+353 ••• •••• ••••
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Background
About Alex Martins
Nationality: Brazilian (EU Italian Citizen)+353 (0) 83 431 6997 allexx_96@hotmail.com Trilingual (Portuguese, Spanish and English) Willing to relocate within Europe I am trilingual professional (Portuguese, English, Spanish) holding an ordinary Bachelor Degree in Industrial Automation/Robotics and overall 9 years of experience in technical sales support, cabling, customer service, and brand engagement. Successfully representing the voice of the riders who work with Deliveroo across Ireland. Career Highlights -Identifying and assessing customers’ needs to achieve satisfaction-Building sustainable relationships and trust with customer accounts through open and interactive communication -Handling customer complaints, providing appropriate solutions and alternatives within the time limits; following up to ensure resolution -Demonstrating composure, resilience, adaptability, and urgency as customer needs and case volumes change. Operated with professionalism and integrity. I’m always interested in hearing from former colleagues, managers, or just interesting professionals, so feel free to contact me if you’d like to connect.
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