Alex Murphy
Head of Customer Experience at Livestock Improvement Corporation Lic
Based in Auckland, New Zealand
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Seniority
Director
Department
Customer/Client Service
Location
Auckland
Industry
Farming
Company size
1.4K
Contact information
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a•••••••@lic.co.nz
Phone
5 credits+64 ••• •••• ••••
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Background
About Alex Murphy
Alex Murphy is a highly sought after Customer Experience and strategic transformation specialist, with a track record of delivering measurable results for some of New Zealand’s most iconic brands, including The Warehouse Group, Mercury, 2degrees, and Livestock Improvement Corporation. Alex believes that brands thrive when they genuinely put their customers at the heart of everything they do. Her career is defined by leading complex transformation projects that unlock both commercial success and improved customer outcomes. With deep expertise across CX strategy, insight-led innovation, and cross-functional delivery, Alex brings both visionary thinking and operational discipline to every challenge. Whether shaping digital experiences, optimising service design, or embedding a customer-first culture, she knows what it takes to drive lasting impact.
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