Alex Peasley
Knowledge & Content Creator at Allegion
Based in Kansas City, United States
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Seniority
Other
Department
Other
Location
Kansas City
Industry
Appliances; Electrical; and Electronics Manufacturing
Company size
6.8K
Contact information
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a•••••••@allegion.com
Phone
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Background
About Alex Peasley
With a background in Psychology and Technical Writing, I bring analytical thinking and clear communication to my role as a Knowledge and Content Creator for Schlage’s Residential Department at Allegion. I focus on optimizing self-service experiences, developing Standard Operating Procedures (SOPs), and managing projects that enhance customer support and knowledge-sharing initiatives. I create user-friendly resources that improve customer engagement, streamline support interactions, and drive operational efficiency. My work in project management ensures content initiatives align with business goals and are executed effectively. Passionate about continuous improvement, I explore new tools and strategies to refine self-service solutions. Additionally, I have completed Greenfig’s Digital Marketing Science course to expand my expertise in digital engagement and content effectiveness. I am eager to continue growing in my career, leveraging my skills in psychology, technical writing, SOP development, and project management to create impactful solutions that enhance user experiences and support business success.
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