Alex Rajan

Background

About Alex Rajan

With over 15 years of experience in IT project delivery and program management, I am a dedicated and results-driven professional known for my strategic leadership and technical acumen. At CVS Health, I spearheaded critical projects like the COVID-19 vaccination scheduling system and guided the seamless integration of acquisitions, enhancing enterprise efficiency. My tenure at Radial Corp and other leading firms reflects my expertise in managing large teams, optimizing processes, and delivering innovative solutions. Passionate about leveraging technology to drive business growth, I thrive in dynamic environments and enjoy building strong stakeholder relationships to achieve project success. I have extensive experience in IT infrastructure and software development/delivery for large companies achieving cost savings and revenue generating business results by delivering great quality IT Programs on time, and within budget. I look forward to connecting! Feel free to reach out with any questions or how we might be able to work together! Key Accomplishments • Implemented CVS Pharmacy projects improving patient prescription adherence using Data Analytics. • Delivered the COVID vaccine scheduler solution on the CVS App, Website and Store Systems contributing to over $3 billion in revenue in 2021. • Enabled Pharmacists to prescribe Paxlovid at the Pharmacy. Increased Accessibility, Faster Treatment, Relief on Healthcare System, and Improved Patient Outcomes. • Successfully delivered all projects for CVS Health within or below budget. • Led migration of eBay Enterprise's ecommerce platform to Fraudnet Solution, slashing fraud review times from days to hours, reducing order fulfillment and shipping times. • Streamlined tax calculation by transitioning from Taxware to Vertex, reducing update times from weeks to days/hours, reduced tax liability risks, and improved accuracy for all ecommerce orders. • Implemented Estimated Delivery Date and Web Order Cancel features, curtailing "where's my order?" & “Cancel my order.” Inquiries, bolstering Customer Care's capacity by 30%. • Ensured legal compliance for ecommerce platform, mitigating potential legal risks. • Increased customer check-in capacity for Continental Airlines at Newark Airport. • Implemented new Pre-Paid calling card feature/product at AT & T. • Integrated US Treasury Department with AT & T’s Loyalty Reward Program (True Rewards) • Reduced Data Quality Issues using Data Analytics report card for Local Exchange Carriers