Verified recordMechanical Or Industrial Engineering

Alex Sidwell

Information Technology Help Desk Administrator at Hollister-Whitney

Based in Pittsfield, United States

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Seniority

Staff

Department

Information Technology

Location

Pittsfield

Industry

Mechanical Or Industrial Engineering

Company size

Contact information

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a•••••••@hollisterwhitney.com

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Background

About Alex Sidwell

As an IT Help Desk Administrator at Hollister-Whitney, I provide level 1/2/3 support to users across eight locations, configuring, deploying, maintaining, troubleshooting, and supporting various technology hardware and software. I also research new technology to improve process flow, and assist with deploying large projects and programs. I have an associate's degree in computer science from John Wood Community College. I have also developed skills in documentation, Microsoft Exchange, and Microsoft 365, which I use to create user accounts and manage permissions. I am passionate about information technology, customer relations, and problem-solving, and I strive to deliver high-quality and timely solutions to meet the needs of the organization and its users.

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