Verified recordTelecommunications

Alexander Erazo

Retail Store Manager at T-Mobile

Based in Los Angeles, United States

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Seniority

Manager

Department

Operations

Location

Los Angeles

Industry

Telecommunications

Company size

95K

Contact information

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Email

1 credit

a•••••••@t-mobile.com

Phone

5 credits

+1 ••• •••• ••••

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Background

About Alexander Erazo

I find that more and more companies are moving toward automations & are intentionally or unintentionally automating their staff along with it. I see company men and women leaving jobs that they have loved for years because of the toxic changing culture. It's heartbreaking to see. A positive company culture starts from the top, down. It starts by putting your team above yourself. It doesn't take much to do that but it seems to be in short supply these days. I seem to surprise my colleagues because I answer my phone when I am not working. I come in early, stay late, cover shifts - I am on the floor constantly developing my staff, answering questions, and working with customers. As with all leadership positions, I spend some time in the office but I do not hide there while my employees are in need of help. I believe it is our job as leaders to surround ourselves with people who have the potential to surpass us and develop them in to leaders who do just that. Leaders teach, mentor, train - Leaders partner with executives above and below them to provide the best support for themselves and their team. If you are looking for a leader that can elevate your teams, create a new standard in customer experience and sales, breed more leaders and to create a culture of success and loyalty then please reach out. I would be open to a conversation.

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