Alexander Lobo
Contact Center Manager at Movin Express
Based in Gurugram, India
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Seniority
Manager
Department
Operations
Location
Gurugram
Industry
Transportation, Logistics, Supply Chain and Storage
Company size
346
Contact information
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a•••••••@movin.in
Phone
5 credits+91 ••• •••• ••••
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Background
About Alexander Lobo
Accomplished Customer Service Operations Manager with a 15-year managerial track record overseeing 100+ FTEs across Telecommunication, ISP, Ecommerce, and SaaS processes. Proven success in elevating team performance, exceeding customer service metrics, and consistently delivering on SLAs. Recognized for outstanding communication, problem-solving, and leadership skills, coupled with a positive attitude that fosters effective team building. Known for adaptability and resilience in dynamic environments. Experienced in spearheading successful projects, programs, and campaigns. Seeking opportunities to apply expertise in optimizing customer service operations and driving organizational success.
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