Alexander Marshall
Microcomputer Support Service Technician at Indiana University Northwest
Based in Gary, United States
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Seniority
Staff
Department
Other
Location
Gary
Industry
Higher Education
Company size
871
Contact information
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a•••••••@northwest.iu.edu
Phone
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Background
About Alexander Marshall
As an IMS Technician, I responded to calls to repair computers. I handled various media set ups, such as TV and audio system set ups. As a Support Center Consultant, I answered calls and emails to assist customers with any technology related issues. I documented all steps taken and directed issues that I couldn't resolve to the proper team. As an MCST Technician, I provide desktop support to all faculty and staff. I service all mobile devices and all computer labs. I graduated from Indiana University Northwest with a Bachelor's degree in Computer Information Systems with a 3.166 GPA. I am looking for a full time job in the IT field.
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