Alexandra Nijgorodov

Background

About Alexandra Nijgorodov

Medical Laboratory Assistant/ Technician Diploma. MLPAO Certified. Trained and educated with experience in the medical environment.Over 2 years as Clinical Lab Assistant at Dynacare Lab histology department. Over 5 years of experience in administrative roles, including over 2 years as a Medical Receptionist and over 4 years as an Administrative Assistant, Receptionist and Customer Service Representative. Awarded the Academic Excellence in Medical Laboratory Assistant/ Technician program Ability to maintain composure in stressful situations. Ability to provide a comfortable, respectful, compassionate environment to every customer. Strong teamwork and problem-solving skills, with the ability to work independently and unsupervised. Strong time management skills and knowledge to prioritize tasks to meet the multiple demands of the job. Passion for Quality and Continuous Improvement -always looking to learn and solve problems. Detailed-oriented, adaptable, and find ways to make things better Superior organizational skills used for multitasking, ensuring critical deadlines are met on time, self-motivation Demonstrated strong empathy and genuine concern for my teammates, patients and customers Member of MLPAO. Member of CSMLS. Standard First Aid and CPR level C, HCP AED. Quality assurance and laboratory mathematics. Medical Terminology. WHMIS/Knowledge of TDG. Specimen handling, receiving, and processing. 12 Lead ECG set-ups. Blood smears and wrights staining. ESR and Hematocrit set-up. Knowledge of Cytology and Histology sample processing. Urine reagent strip testing and wet mount preparation. Data Entry Multilingual; fluent in English, Hebrew and Russian. Working efficiently and carefully to meet timelines and ensure job responsibilities and tasks are achieved Prepared correspondence regarding confidential and other matters Managing financial responsibilities, including handling cash Performing a wide range of administrative duties to ensure the effective and efficient functioning of the clinic service department, including but not limited to: Photocopying, Faxing, Scanning, Printing, and File maintenance. Answered a multiple-line call system daily, answered incoming inquiries and redirected the calls to the appropriate department, calling customers to remind them of upcoming appointments. Received, sorted and directed incoming and outgoing mail, ensuring the documents and files to the correct department and affixing accurate postage