Alexandra Outeiro

Background

About Alexandra Outeiro

BACKGROUND EXPERIENCE With 30 years of experience in Hospitality, Tourism and Technology had the opportunity to lead different teams who created value in lot of new and existing projects, handling investments over their complete lifecycle: developing concepts, products and services. Overall, defining the right business model to support success. Develops and implements processes to promote a pipeline-oriented culture while ensuring internal processes are configured to effectively support Customer Service requirements. I believe in welcoming a new one and treating every one I meet, the way I would like to be treated! Oversee People & Talent programmes, Feedback and Evaluation processes. Dedicated to working on Human Development, which is a multifaceted area that involves helping people reach their full potential, both personally and professionally: Training and Capacity Building, offering training programs to develop technical, behavioral, and leadership skills. Coaching and Mentoring, to guide people in developing personal and professional goals, as well as enhancing specific skills Promoting Organizational Culture, that values personal and professional growth, encouraging continuous learning, innovation, and collaboration Implementing Wellness Programs, that support people's holistic development, including physical, mental, emotional, and social well-being. Transformative Leadership, developing capable and inspiring leaders who serve as models of human development and promote a culture of learning and growth within the organizations Soft Skills Development, such as communication, empathy, teamwork, and emotional intelligence, and providing opportunities for their development. Implementing Recognition and Rewards Programs, that value and encourage people´s personal and professional development, as well as the achievement of goals and results. Build and promote a positive team culture while ensuring guests’ experience is unique and brings the brand to life. Specialties: budgeting, computer skills, e - commerce, english, french, german, government, imaging, international sales, market planning, marketing, microsoft excel, microsoft office, microsoft powerpoint, microsoft windows, press releases, pricing, promotional materials, sales, spanish, workshops, Business Management, HR General, Executive search, Talent Management, transformation programs, coaching, culture transformation, training & development, sponsorships negotiation and operational management, HR MKT & Communication. PR,