Alexandre Hercot

Background

About Alexandre Hercot

Resourceful and multilingual operations specialist with a proven track record in logistics, export management, and customer service. I currently balance two impactful roles: as a full-time Operations Specialist in exports (Life Science) at DHL Global Forwarding, and as a part-time Customer Service Specialist at Just Eat Takeaway. This dual experience has sharpened my ability to thrive in high-pressure environments while delivering consistent, high-quality results for clients and partners. At DHL, I coordinate complex international shipments, ensuring compliance, seamless freight operations, and on-time delivery for critical life science exports. My expertise in logistics documentation and proactive problem resolution supports smooth and efficient global trade. Simultaneously, at Just Eat Takeaway, I handle customer and partner inquiries, resolve order issues, and provide operational support to ensure timely deliveries and exceptional service. My ability to communicate fluently in French, Dutch, and English has been key to building strong relationships with diverse stakeholders in both roles. Outside of work, I developed strong communication, administrative, and leadership skills through active participation in student activities and club sports. Passionate about continuous improvement, I have a strong personal interest in technology, economics, and efficient team dynamics. I am always open to expanding my professional network and look forward to new challenges that drive growth and innovation.