Alexandre Rusch

Background

About Alexandre Rusch

Solid experience in: IT Governance, developing budget, strategies, standards, policies, measures to ensure information security, seeking alignment and adding value to the company's business; Data Center Infrastructure Management with redundant and critical hybrid environments (on-premises and cloud), not only applying to, but including: Servers, Storages, Backup equipment, Network equipment (LAN and WAN), network physics forwarding structure (underground and piping), user equipment, Firewall, Communication Links, VOIP and Mobile Telephony; Management of Contracts, Licenses and documentation in general. Development of: Automated procedures and routines for standardization and automation of IT activities routine; Contracts with suppliers and ensuring compliance with SLAs; Analysis of loss of performance (performance) factors in systems and risk factors; Routines and policies for backup, archiving and storage of media; Training and leadership activities with the user service team; Methodologies for testing and validating the environment to ensure availability and evidence before internal and external audits; Procedures for approval of new versions of systems for production; Procedures for D&R (disaster and environmental recovery); Projects with active involvement (planning, implementation and management): Servers; VMware and VDI; Citrix / RDP / Terminals; Storages; Backup; Antivirus; Firewall / Balancing / Filters / Rules / Consumption; Exchange (Office 365) with the application of policies and rules; Physical infrastructure (routing and cabling) for allocation of fiber structure and TP cables; VOIP and Mobile Telephony. Experience with the development area, seeking guidance and support for issues related to infrastructure and information security. Experience with global environments, involving certification and auditing practices. Experience and understanding of the impact on different production environments (systems), from the receipt of raw materials to the issuance of invoices, which the lack of communication or lack of IT resources can cause. Experience acting as a PJ in the provision of services, and matters related to the PJ with legal and labor obligations on employees. Vision of the company's processes focused on the BPM concept, with the ability to "design" its processes and develop critical analysis on routines and practices in use.