Alexandria Weeks
Information Technology Support Team Lead at Boys & Girls Clubs Of Metro Atlanta
Based in Kennesaw, United States
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Seniority
Manager
Department
Information Technology
Location
Kennesaw
Industry
Non-profit Organizations
Company size
258
Contact information
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a•••••••@bgcma.org
Phone
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Background
About Alexandria Weeks
Google Coursera Project Management Certifications CompTIA A+ Certified. · Desktop and laptop imaging · Installs printer and providing technical support for printer related problems · Exemplify knowledge of TCP/IP networking technology · Install Lotus Notes email and providing technical support · Provides 1st line technical support. Cover Support data base and escalate complex issues to appropriate individuals · Conducts Workstation Maintenance · Maintains Inventory/ asset management database · Supports users at remote sites using Dameware/Landesk/Teamviewer · Conducts user training for new hires and new technologies · Experience in the following areas: Active Directory, Microsoft Office, IBM Notes, IPhone, Windows 7 & 10, Server 2008, Server 2012, Check Point VPN, VOIP · Installing/Supporting Anti-Virus software like Symantec, McAfee, and Trend Micro
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