Alexis Brown
Sr IT Technician at Opendoor
Based in Lithonia, United States
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Seniority
Staff
Department
Information Technology
Location
Lithonia
Industry
Software Development
Company size
1.4K
Contact information
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a•••••••@opendoor.com
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Background
About Alexis Brown
I am a Sr. IT Technician at Opendoor with experience in managing applications and systems, creating and refining troubleshooting documentation, and providing technical support both remotely and in person. In my current role, I also facilitate presentations for medium-sized groups, enhancing user understanding and engagement. Before Opendoor, I worked as a Genius at Apple for 7 years, advancing from Specialist to Genius, where I primarily focused on technical repairs and troubleshooting. In addition to technical support, I served as an In-Store Trainer and Lead experiences that allowed me to build a positive, collaborative culture while training new and experienced team members. Throughout my career, I’ve developed strong skills in presentation, decision-making, and adaptability, all of which help me create positive experiences for both internal and external customers. My goal is to continue leveraging these strengths while expanding my knowledge of cloud technologies, including AWS and Azure.
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