Alexis Ramirez
IT Support Specialist at Black Birch Group
Based in Distrito Nacional, Dominican Republic
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Seniority
Staff
Department
Information Technology
Location
Distrito Nacional
Industry
IT Services and IT Consulting
Company size
71
Contact information
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a•••••••@blackbirchgroup.com
Phone
5 credits+1809 ••• •••• ••••
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Background
About Alexis Ramirez
Experienced IT Support Specialist with a strong background in troubleshooting Windows 10/11 and macOS, system administration, and effective communication. Proven track record in managing Windows Server, boosting end-user satisfaction, and enhancing internal communication. With a background in Network Administration from Northern Virginia Community College, my approach integrates academic insights with practical, user-friendly instruction. My core competencies in CRM and desktop support are complemented by a certification in Career & Leadership Readiness, underscoring a commitment to continual learning and leadership. My development of a 5-week curriculum attests to our ability to create impactful educational content, while my bilingualism ensures inclusive communication, fostering an environment where technology access and proficiency are achievable goals for all our students.
Decision-makers
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