Alfred Smith

Background

About Alfred Smith

As a General Adjuster, I have consistently demonstrated expertise in managing complex claims across personal, commercial, and inland marine lines, with exposure levels in the millions. My responsibilities have included conducting investigations within 24 hours of notice, training and leading seminars in both field offices and claims conferences, and handling losses with routine travel along the East Coast. I have represented company interests effectively, collaborated with building consultants, engineers, and accountants to assess claims exposure, and issued non-waiver agreements or reservation of rights letters when identifying coverage issues. My work includes evaluating and resolving inland marine claims, adjusting losses for agricultural structures, business properties, and structures in progress, and applying specialized policies such as the Special Farm Package Policy 10 and ISO homeowner’s policies. I have participated in six Catastrophe Event Teams, spending multiple weeks on-site, and consistently managed monthly caseloads ranging from 4 to 40 complex commercial and homeowner claims with a 100% turnover rate. My technical skills include writing estimates using multiple claims systems with Xactimate certification and developing subrogation and salvage recovery strategies. I am well-versed in Business Owners, Building, and Commercial Property policies, and maintain a strong presence in industry forums such as LIRB and PLRB. Throughout all assignments, I prioritize customer service, working effectively with both pro-se and represented claimants, and maintain strict reporting standards through timely summary and action plan reports.