Alfredo Lafee

Background

About Alfredo Lafee

Alfredo Lafee Customer Success Specialist | B2B Sales – Lead Generation – CRM Expert Based in Latin America | Available EST hours Email: lafeealfredo@gmail.com • LinkedIn: linkedin.com/in/alfredo-lafee-7578a481 Professional Summary Customer Success and B2B Sales professional with 2+ years of experience in lead generation, client retention, and platform engagement across Latin America. Strong skills in Salesforce, Slack, and Microsoft Teams. Fluent in English and Spanish. Focused on helping GTM teams in SaaS, Fintech, or investment spaces grow through smarter client success and data-driven outreach. Professional Experience Sales Representative Bitcoin Depot — Remote Jan 2023 – Present Handled outbound lead generation and managed client relationships in the crypto industry. Made 20+ prospecting calls weekly to drive platform usage and engagement. Tracked and resolved customer issues in Salesforce, improving client retention rates. Coordinated team communications via Slack and Microsoft Teams. Delivered fast, professional service and promoted long-term platform loyalty. Sales Executive C1 International — Remote (LATAM) Jan 2022 – Dec 2022 Prospected corporate clients across LATAM in tech and business services. Qualified leads, ran demos, and supported onboarding processes. Maintained accurate CRM records and processed contracts with zero errors. Reported customer feedback to internal teams to align product strategy. Core Skills Lead Generation & Prospecting Customer Success & Client Retention Salesforce CRM (pipeline, admin, contract handling) Slack & Microsoft Teams Email Campaigns Fluent English & Spanish Remote Work Experience Goal-Oriented & Highly Organized Availability Monday–Friday, 8:30am–5:30pm EST Compensation USD/month