Ali Ashfaq

Background

About Ali Ashfaq

An Accomplished and performance-driven Banking & Finance Professional offering 10 years of multifaceted experience in the entire Banking Operations including Customer Relationship Management, Portfolio Management, Key Client Management, Credit Risk Management, Compliance and Audit, AML, Financial Crime Procedures and Customer Servicing. Currently associated with HSBC, Dubai as Relationship Manager (Client Management). A keen planner, strategist & implementer with expertise in establishing & managing banking credit operations with key focus on bottom line profitability by ensuring optimal utilization of resources. In-depth knowledge of banking products and banking industries practices, process and procedures as well as regulations related to quality control. Thorough understanding of business operations and success in steering them to enhanced growth with vision to drive business excellence through efficient operations and client servicing. Ability to provide a high level of Customer Service surpassing market standards and maintain healthy relationship with peers and competitors. Deep understanding of quality management in a services environment; leadership in designing of creative solutions aimed at maximizing customer satisfaction. Recognised by peers/superiors for exceeding organizational objectives; proficient in developing efficient teams that excel. Demonstrated ability to effectively plan, coordinate & meet deadlines. Self-driven, able to prioritize tasks and implement changes smoothly. High-level leadership and mentoring ability. Excellent interpersonal and communication skills. Around 8 years of International experience in total with EmiratesNBD & HSBC, Dubai, UAE